Subject: JOB WELL DONE . . . thank you for in the sale and closing of our family business . . . unusual circumstances . . . but your professionalism and keen sense of . . . allowed the Lightner family to remain as stress-free as possible. . . knew when to listen as well as when to nudge us . . . expertise and patience through this difficult process . . . John, you . . . were exactly what needed exactly when we needed it.